Security Terms for Toolora Apps

Last Updated: 4/6/2026

1. Introduction

Toolora ("we," "our," or "us") is committed to ensuring the security of our Atlassian Forge apps (the "Apps"). This Security Terms document outlines the measures we take to protect the integrity, confidentiality, and availability of our Apps and the data they process.

Apps Covered by These Terms

  • Team Pulse
  • Sprint Pulse

2. Security Measures

2.1 Data Protection

  • Our Apps only process the User Account ID, a numeric identifier provided by Atlassian/Jira. No other personal or sensitive data is collected, stored, or transmitted.
  • All data processed by our Apps remains within the Atlassian/Jira ecosystem and is not exported or stored outside of it.

2.2 Platform Security

  • Our Apps are built on Atlassian Forge, which provides a secure, sandboxed environment for app development and execution.
  • We adhere to Atlassian’s security best practices and comply with their platform policies.

2.3 Access Control

  • Access to our Apps and their data is restricted to authenticated users via Atlassian’s built-in authentication and authorization mechanisms.
  • We do not implement or manage separate user accounts or credentials.

2.4 Data Transmission

  • All data transmitted within our Apps is encrypted in transit using industry-standard protocols (e.g., HTTPS).
  • We do not transmit data outside of the Atlassian/Jira environment.

3. Incident Response

  • In the unlikely event of a security incident involving our Apps, we will investigate the incident promptly.
  • We will notify affected users and Atlassian, as required.
  • We will take corrective action to mitigate risks and prevent recurrence.

4. Compliance

  • Our Apps are designed to comply with Atlassian’s security requirements for Forge apps.
  • We do not process data in a manner that would subject us to additional regulatory requirements (e.g., GDPR, CCPA).

5. User Responsibilities

  • Maintaining the security of their Atlassian/Jira credentials.
  • Ensuring their use of our Apps complies with their organization’s security policies.

6. Changes to This Policy

We may update this Security Terms document from time to time. Changes will be reflected by updating the "Last Updated" date above.

7. Contact Us

For any questions or concerns about this policy or our Apps’ security practices, please contact us at:

support@toolora.work